Remote IT Solutions Engineer

Salary: £50,000 - 66,000 per year

Requirements

• Experience as an IT Engineer, Technical Solutions Engineer, Application Support Engineer, or in a similar role
• Scripting knowledge
• Comprehensive understanding of Microsoft tools and application environments
• Networking knowledge
• Strong communication, organization, problem-solving, and diagnostic skills
• Ability to present solutions confidently to engineers, developers, architects, IT managers, and executives
• Ability to work independently and take ownership of projects

Responsibilities

• Configure and install our software for customers
• Handle software-related requests
• Analyse software issues and propose solutions
• Troubleshoot software and IT-related issues
• Identify root causes of software problems
• Conduct software testing and installation
• Manage software and database migrations
• Advise customers on hardware and software configurations and implementation
• Develop customer relationships through professional and dependable interactions

Technologies

• AI
• Hardware
• Support

More

We are pioneers in AI-powered digital pathology software and services, with over 20 years of experience and a reputation as global leaders in supplying specialist software to the life sciences sector. This is a home-based role, and we are looking for someone who can work remotely from anywhere in the UK. The package includes a starting salary of £42,000, plus bonus, pension, and income protection. Suitable locations include Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, and London.

last updated 28 week of 2026