NDCOV

Salary: £25,000 - 30,000 per year

Requirements

• Experience in an IT support or Helpdesk environment
• Knowledge of Windows, macOS, networking basics, and Microsoft Office
• Experience resolving common hardware and basic software issues
• Clear communicator with technical and non-technical users
• Strong problem-solving skills and customer-focused mindset
• Team player, organised, and able to manage multiple tasks
• Motivated to learn and grow technically

Responsibilities

• Provide IT support to end users via phone, email, remote tools, and in person
• Install, configure, and maintain desktops, laptops, mobile devices, and peripherals
• Diagnose and resolve hardware, software, OS, application, and connectivity issues
• Monitor and troubleshoot LAN/WAN and Wi-Fi
• Escalate complex issues and contribute to continuous IT improvements

Technologies

• Hardware
• Support
• LAN
• macOS
• Mobile
• Windows

More

We are a growing organisation based in Coventry, seeking an IT Support Technician to join our expanding IT team. This is a fantastic opportunity for someone who enjoys helping others and has a passion for technology. We foster a supportive environment where you can build your skills and grow in your career. If youre looking to take the next step in your IT journey with a welcoming and dynamic team, wed love to hear from you.

last updated 18 week of 2026