IT Support Technician

Salary: £27,000 - 32,000 per year

Requirements

• Experience in IT support roles
• Strong knowledge of Microsoft 365 environments
• Proficiency in troubleshooting Windows desktop and server issues
• Experience managing users, permissions, and policies within Active Directory / Entra ID
• Familiarity with networking issues
• Ability to escalate and collaborate with senior engineers on complex issues
• Experience assisting with onboarding projects, migrations, and hardware deployments
• Capable of providing both remote and onsite support as required
• Exposure to Intune, Azure, and backup technologies

Responsibilities

• Support users across Microsoft 365 environments
• Troubleshoot Windows desktop and server issues
• Manage users, permissions, and policies within Active Directory / Entra ID
• Address networking issues
• Escalate and work alongside senior engineers on more complex issues
• Assist with onboarding projects, migrations, and hardware deployments
• Provide both remote and occasional onsite support where required

Technologies

• Active Directory
• Azure
• Hardware
• Support
• Microsoft 365
• SMB
• Windows
• Office 365
• Cloud

More

We are a growing IT Services business located in Chesterfield, Derbyshire, seeking to add an IT Support Technician to our team. Our environment provides exposure to a diverse range of tasks rather than limiting responsibilities to basic troubleshooting. We support a mix of SMB and mid-sized environments, catering to individuals who appreciate variety and aim to enhance their technical skills across Microsoft technologies, networking, and infrastructure. In return, we offer a supportive technical environment, exposure to project work, and genuine opportunities for progression as our team continues to grow.

last updated 22 week of 2026