IT & Application Support Engineer

Salary: £30,000 - 30,000 per year

Requirements

• Minimum 2 years experience in a 1st Line IT Support or Application Support role
• Strong customer-facing and communication skills
• Logical, methodical approach to problem-solving
• Confident supporting a wide range of users
• Basic SQL knowledge is essential

Responsibilities

• Provide 1st line IT and application support to internal users
• Troubleshoot hardware, software, and system issues
• Support internal business systems and applications
• Communicate clearly with users, keeping them updated on progress
• Escalate issues where appropriate and work with wider IT teams
• Run basic SQL queries to help investigate application issues

Technologies

• Hardware
• Support
• SQL

More

We are an established software business based in Belfast, offering a supportive full-time role in our internal IT function. We provide a competitive salary range of £28,000 - £32,000 depending on experience, along with benefits such as 34 days annual leave (including statutory days), private healthcare, and a pension scheme. Our working pattern is Monday to Friday, 9:00am - 5:30pm, with a one-hour lunch. We are looking for an enthusiastic individual who enjoys problem-solving to join our team.

last updated 13 week of 2026