Field Service Engineer

Salary: £42,000 - 72,500 per year

Requirements

• Degree or HND/HNC in an engineering discipline (or equivalent practical experience)
• Strong background supporting hardware IT infrastructure in a military/defence context (MoD exposure)
• Electronic Warfare experience is highly desirable
• Comfortable working across different security classifications and in regulated, low-volume/high-value environments
• Solid troubleshooting mindset and calm under pressure (especially during on-call and exercise support)
• Full UK driving licence and willingness to travel

Responsibilities

• Carry out preventative and corrective engineering visits (sometimes at short notice): patching, updating, auditing and repairing customer systems/products
• Support military exercises, demonstrations, testing and customer acceptance testing for new deliveries
• Deliver operator/maintainer training when required
• Provide remote 1st/2nd line support when issues are logged
• Join an on-call 24/7 rota (1 week on / 3 weeks off) with potential requirement to attend site at short notice
• Install, configure and maintain Windows Server environments (2016/2019/2022)
• Support infrastructure and networking: firewalls (hardware/software), virtualisation (VMware ESXi / Hyper-V), LAN/WAN/VLAN
• Complete structured fault-finding and root cause analysis (down to board/component level where needed) and produce clear technical documentation (fault reports, RMAs, conformance paperwork, etc.)

Technologies

• Hardware
• Hyper-V
• Support
• LAN
• Security
• VMware
• Windows

More

We are an established UK engineering and technology organisation supporting defence and national security customers. We offer a permanent Field Service Engineer position, providing hands-on support for deployed systems across various UK sites, primarily around Surrey and Hampshire. This role involves frequent customer-site activity and the opportunity to work in a dynamic environment where every day presents a new challenge.

last updated 14 week of 2026