Senior Technical Lead

Salary: £90,000 - 90,000 per year

Requirements

• We require at least 5 years of hands-on API integration and platform implementation experience, focused on building rather than configuration support or consulting.
• We require greenfield implementation experience with at least two of the following: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, and Microsoft 365 / Graph API.
• We require strong JavaScript and/or Python skills for integration scripting and automation.
• We require experience with REST API design, including webhooks, OAuth, JSON transformation, and event-driven architecture.
• We require experience with cross-platform data mapping across multiple SaaS systems.
• We require the ability to produce technical documentation to a professional standard.
• We require the ability to operate autonomously within a management structure for escalation and peer review.
• We strongly prefer experience with Terraform and Infrastructure as Code, along with Azure Integration Services.
• We strongly prefer experience in M&A, high-growth, or multi-entity MSP environments.
• We strongly prefer a background in the MSP sector, including PSA/RMM/CRM workflows, billing, and service delivery.
• We strongly prefer familiarity with AI-assisted development tools such as Copilot, Cursor, or similar.
• We strongly prefer Agile delivery, DevOps, and CI/CD pipeline experience.

Responsibilities

• We will have you lead the greenfield implementation of all core platforms from the ground up.
• We will have you build foundational REST API integrations and webhook-driven automations.
• We will have you define the cross-platform data model, including canonical field mapping, entity relationships, and data quality standards across PSA, CRM, RMM, and finance.
• We will have you direct vendor professional services against defined outcomes and own the knowledge transfer so we retain full internal ownership.
• We will have you lead technical discovery with operational stakeholders to define the automation roadmap.
• We will have you build workflow automations in JavaScript and Python, including ticket routing, billing triggers, licence lifecycle, CRM sequences, and alert-to-action logic.
• We will have you build and maintain Azure middleware, including Logic Apps, API Management, and Service Bus, as Infrastructure as Code through Terraform in a CI/CD pipeline.
• We will have you iterate and improve the acquisition onboarding playbook so future onboarding is repeatable and scalable.
• We will have you work independently while escalating appropriately within our management structure and collaborating on peer review.

Technologies

• AI
• API
• Azure
• Backbone
• CI/CD
• Copilot
• CRM
• CTO
• Cursor
• DevOps
• HubSpot
• Support
• JSON
• JavaScript
• Microsoft 365
• OAuth
• Python
• REST
• Sage
• Terraform
• Office 365
• Cloud

More

We are a well-funded, growth-stage technology group building the platform backbone for an ambitious UK-wide MSP roll-up. We are fully equity-backed, debt-free, and acquiring 8 to 10 regional MSPs per year, which makes this a founding technical role with real ownership from day one. This is a remote-first, UK-based position with occasional travel to our London HQ and acquisition sites. You will report to our Operations Director with fractional CTO advisory support, and you will help shape the technical foundation of a scaling MSP platform without inheriting legacy decisions. We offer a £85,000 to £90,000 salary plus benefits, and the role provides clear progression as our platform matures into data migration, AI/ML automation, and client-facing services. We judge success on delivery.

last updated 23 week of 2026