Remote IT Support Engineer

Salary: £41,000 - 81,000 per year

Requirements

• Previous experience in an IT support or IT engineering role
• Exposure to school or education environments is highly desirable
• Familiarity with Microsoft 365, Google Workspace/Classroom, networking fundamentals, and AV equipment
• Ability to support end-user devices such as Windows devices, iPads, and printers
• A team player with a strong customer-service mindset
• Flexible to support occasional out-of-hours school events

Responsibilities

• Deliver 1st line IT support to staff and students on-site and remotely
• Maintain and troubleshoot hardware, software, networks, and peripherals
• Support classroom AV technology and digital sign-in systems
• Assist with Microsoft 365 and Google Workspace user management
• Participate in rollouts of new systems and IT projects
• Ensure consistent IT service delivery across multiple sites
• Liaise with external providers when necessary

Technologies

• Hardware
• Support
• Microsoft 365
• Windows
• Office 365

More

We are a well-established group of schools in the heart of Cambridge, offering a full-time IT Support Engineer role based in central Cambridge with travel to three local school sites. We provide a supportive IT team and collaborative school environment, along with free lunch, a pension scheme, ongoing training, and career progression. The role offers the opportunity to support classroom and administrative IT systems in a meaningful education setting, with a start date of 1st September 2025 and potential earlier onboarding.

last updated 28 week of 2026