Services Engineer

Salary: £40,000 - 75,000 per year

Requirements

• Considerable customer service experience in Computer Technology
• Proficient in technical troubleshooting of desktop and laptop computers
• Experience with mobile technology devices
• Knowledge of Microsoft Windows, Office 365, MacOS, VMWare Workspace One, and other desktop software
• Familiarity with remote support tools for troubleshooting
• Ability to provide after hour and weekend on-call support
• Strong communication skills (both written and verbal)
• Excellent organizational, presentation, and problem-solving skills
• Accurate with numbers and able to use mathematical formulas within spreadsheets

Responsibilities

• Provide technical support to Sysco operating sites across the designated region
• Ensure adherence to IT standards and maintain high customer satisfaction
• Assist in maintaining an accurate inventory of IT assets
• Keep business and IT management informed of impactful issues in a timely manner
• Maintain accurate asset inventory of various IT hardware
• Document support-related issues
• Participate in continual improvement and training opportunities
• Engage in Agile daily standups, manage backlog, and track work in progress

Technologies

• Hardware
• Support
• macOS
• Mobile
• Office 365
• VMware
• Windows
• Security

More

We are Sysco, currently recruiting for an onsite Services Engineer to join our Belfast, Ireland Technology team. This role reports to the Services Engineer Manager and focuses on delivering comprehensive technology services support across our designated region. We offer a supportive work environment that prioritizes professional growth and development. You will be part of a dedicated team, ensuring a consistent technology experience while engaging in training opportunities to enhance your skills.

last updated 23 week of 2026