2nd Line Support

Salary: £35,000 - 35,000 per year

Requirements

• Previous experience in an IT environment
• Proficiency in Windows 7 and Windows 10 operating systems
• Working knowledge of Microsoft Products
• Basic Windows troubleshooting skills

Responsibilities

• Efficiently resolve first line technical issues remotely via phone or ticketing system
• Triage issues for resolution or escalation
• Install and maintain computers, printers, and network-related equipment for all clients
• Potentially work on client sites

Technologies

• Support
• Network
• Windows

More

We are excited to announce our collaboration with a managed service provider based in Belfast, as we recruit for a Level 2 Support Engineer. This organization is dedicated to delivering high-quality service to a diverse clientele, ranging from small companies to large multinationals. Due to our growth, we are eager to expand our fast-paced and diligent team of first line support engineers. As part of our team, you will enjoy a competitive salary of approximately £35,000 per annum, along with benefits and opportunities for ongoing learning and development. We are committed to promoting from within and believe in progression. If you resonate with this role, we encourage you to reach out for more information about this and similar opportunities in the IT field.

last updated 15 week of 2026