Salary: £30,000 - 32,000 per year

I require a minimum of two years' experience in a similar IT support role.
A solid understanding of standard computing systems and networking principles is essential.
You should have experience with Active Directory, Office 365, and basic networking TCP/IP knowledge.
I expect a good understanding of cloud technologies such as Azure.
Exposure to Windows 11 and Server in a corporate environment is necessary.
You must have the ability to troubleshoot common issues with various devices and software.
Proficiency in Word, Excel, PowerPoint, and Outlook is required.
Effective verbal and written communication abilities are important for interacting clearly and constructively with team members and business users.
I need you to be proficient in managing multiple tasks and projects simultaneously while prioritizing and adapting to planned and reactive work effectively.
Any knowledge of Power BI or PowerShell is desirable but not essential.
Experience using service desk tools and remote support software is preferred.
Familiarity with ITIL processes and SLAs is beneficial.

In this role, you will support our hospitality and events business based in Luton by addressing all IT requirements.
You will take responsibility for securing the IT network and providing core support to all staff members.
As an IT Support Engineer, you will work alongside the IT Manager to provide technical assistance, troubleshooting day-to-day issues and helping to ensure the smooth functioning of our IT systems and infrastructure.
This position requires a good understanding of various hardware and software technologies and excellent problem-solving skills, requiring you to work collaboratively with colleagues and external vendors.

We offer a competitive salary of up to £32,000 per year and an excellent company benefits package, including 25 days of annual leave plus bank holidays, pension, life insurance, and more. - This is a permanent position with an opportunity for you to grow and contribute within the hospitality and sporting events sector, focusing on how we can effectively provide and deliver IT services.

last updated 16 week of 2026

IT Support Engineer

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