IT Infrastructure/Operations Delivery Manager

Salary: £55,000 - 55,001 per year

Requirements

• Strong experience delivering complex, multi-site IT infrastructure projects across network, cloud, identity, endpoint, and security areas.
• Ability to read, understand, challenge, and validate technical designs across network and firewall technologies, Azure/M365/Entra ID, and Intune, Defender, and Sentinel.
• Strong project delivery skillset with a waterfall/agile hybrid approach, plus structured documentation and governance discipline.
• Excellent problem-solving ability with the capacity to break down complex technical issues.
• Strong communication and stakeholder engagement skills across technical and non-technical audiences.
• Ability to produce high-quality delivery artefacts such as plans, architectures, test evidence, runbooks, and change packs.
• Project management certifications such as PRINCE2, AgilePM, or PMP.
• Full working rights in the UK and no need for sponsorship.
• Willingness to travel occasionally to client sites and offices as required.
• Ability to undergo an enhanced DBS check if offered.

Responsibilities

• Lead the delivery of infrastructure change programmes.
• Deliver network upgrades across LAN, WAN, SD-WAN, Wi-Fi, firewalling, and segmentation.
• Support cloud and M365 platform uplift, including Intune baselines, Defender configuration, and Azure services.
• Drive disaster recovery and resilience improvements, including backup strategy, failover design, and recovery testing.
• Manage project and programme delivery activities.
• Build and maintain detailed delivery plans, RAID logs, dependency maps, change schedules, and cutover plans.
• Run delivery governance, quality gates, readiness checks, risk assessments, and post-implementation reviews.
• Ensure all changes follow proper impact assessment, testing, documentation, and change control processes.
• Work closely with the Information Security Manager to plan and deliver vulnerability remediation.
• Ensure handovers meet strict acceptance criteria before transition into BAU.

Technologies

• Azure
• Cloud
• Firewall
• Support
• LAN
• Network
• Security
• DevOps

More

We are seeking an IT Infrastructure/Operations Delivery Manager to work remotely from home, with occasional travel to our clients offices across the country as required. We support around 500 staff across 15 physical locations and remote teams. Travel expenses will be covered. Please note that we cannot offer sponsorship, and applicants must have full working rights in the UK. An enhanced DBS check will be required if an offer is made.

last updated 28 week of 2026