IT Helpdesk Administrator

Salary: £35,000 - 35,000 per year

Requirements

• We are looking for previous experience in an IT Helpdesk or IT Support role.
• We require knowledge of Active Directory and Microsoft 365 / Office 365.
• We need strong communication and stakeholder management skills.
• We are looking for experience working with internal teams and outsourced providers.

Responsibilities

• We manage user accounts, permissions, and passwords across Active Directory and Microsoft 365.
• We support onboarding and IT setup for new starters.
• We coordinate IT hardware and mobile device procurement.
• We manage escalations with external MSP providers.
• We track tickets and support SLAs.
• We maintain IT asset inventories.

Technologies

• Active Directory
• Hardware
• Support
• Microsoft 365
• Mobile
• Office 365

More

We are an award-winning and rapidly growing dental group with a central IT team supporting users across multiple UK practices. This IT Helpdesk Administrator role is remote based in the UK with occasional travel. We offer private medical insurance, an enhanced benefits package, discounted dental treatment, and excellent progression opportunities within a friendly and collaborative team culture.

last updated 22 week of 2026